pcvisit BasicSupport 12.0 - Version 12.0.25.9914 Online support for newcomers DeLuxepcvisit BasicSupport PLUS provides the easiest entrance into the world of online support and includes comfort functions. See everything on your customer's PC and lead them through the support session by remote control - just as if you were sitting together.Regular support tasks such as installing drivers and giving accurate codes or passwords are simplified greatly with the integrated file and clipboard contents transfer function. The data is of course encoded, as with every pcvisit connection.The pick of the bunch: Provide support easily via the internet, irrespective of time and place. Your customers do not need to buy anything, install anything or have any special knowledge - even if you work behind firewalls or proxies.Here is an overview of the most important functions: