INS is designed to take care of all your IVR&communication needs. It allows you to send messages to pagers, mobile phones (SMS), FAX, as voice file or as E-mail. At the same time you can configure the application to handle all your incoming calls, SMS or E-Mails. Interactive Voice Response (IVR) applications for CT, where the caller uses the phone keypad to enter values or sends e-mail/SMS, can be created through the graphical work flow designer.

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