SupportSmith v2 IT Support offers professional and
company users the necessary resources to quickly
establish secure connections between computers. No
ports open are required neither on the Technician's
side nor Customer's.

Quickly and safely establish remote desktop
connections with a suite of support tools to allow for
the best interaction, such as remote control, desktop
sharing, application sharing, online collaboration,
chat, remote shell, file transfer and port forwarding.

SupportSmith v2 IT Support uses SSH-2 (Secure Shell)
protocol with Advanced Encryption Standard AES 128-bit
and Active Directory authentication to manage accesses
and permissions.

SupportSmith v2 IT Support provides the technician
with complete Remote PC System Information without
disturbing the user. This save consultants, system
administrators and technical support providers time!

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