Call it an inspection, a management review, an internal audit, or a compliance check -- the goal is the same. If you need to tune up your operations, take a look at QSAK, a management tool designed to organize, direct, document, and report on internal and external audits. Start with the calendar to schedule your activity. Then create the list of inspection items, categorize them as critical or not, and major or minor. Then develop criteria, assign responsibility, and measure results. A tabbed dialog lets you set meetings with records of attendance and a check-off agenda list. Attach documents to your audits and produce clear, well-formatted reports.

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