FootPrints Helpdesk: problem resolution, web- based, call tracking, helpdesk, problem solvingsoftware solution. The FootPrints Software System combines the advantages of the Internet or Intranet, World-Wide Web and Email to deliver the benefits of an on-line helpdesk to the desktop of any group of users who need to share information. FootPrints allows you to communicate and collaborate with customers and coworkers no matter where they are, as long as they have access to a web browser or email.FootPrints is the ideal call tracking solution for helpdesk engineers.

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