Transform your service management into an efficient,
dare we say, enjoyable process.
Software should be intuitive and easy-to-use, not
complicated and confusing. That's why PacketTrap has
created an easy to use yet powerful interface that
even your techs enjoy using. Whether you are using
spreadsheets and sticky notes or clunky software,
companies like yours will surely benefit from
significant time savings and a dramatic increase in
profitability. PacketTrap's integrated solution
delivers an end-to-end business
management with real advantages over other options.
SSL Encryption for our Hosted SaaS solution. Service
Request Tracking, Team/Tech Scheduling. Customer and
contract management. Mobile access ensures systems is
available via smart phones and tablets. Manage call
backs. API, Custom reports and dashboards. Email
Dropbox, Customer Portal, Quickbooks and FreshBook
integration. Online storage for file attachments.
Equipment tracking, Contract Management, Custom
Fields, Custom Reports, Signature Capture, Proximity

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