Voicent CRM Dashboard is unified agent desktop
software that puts the customer at the center of all
interactions - phone, text message, email, and social
media. By providing customer information accurately
and integrating with your business process seamlessly,
Dashboard enables agents to deliver superior customer
experiences for your organization.

Key Features:

Fully integrated with Voicent Call Center CRM, agents
are able to manage customer CRM records directly in
Dashboard.

Full integration with Call-scripting.

Embedded browser that can automatically convert phone
numbers to easy, click-to-call buttons.

Includes a dialpad that can transfer, hold, park,
record, and play audio during calls.

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