HelpDesk is a web based software offering a simple way
of handling support questions. Questions and answers
are structured and gathered in a knowledge database.
The customers and the support staff can search among
concluded matters to find the answer to their
questions. The knowledge gained from the solutions to
previous problems is also reused in standard answers.
With adaptable reports, searches, adjustable forms,
reminders etc.

Download (9871 KB) Website Link to this page