ProSCIM (Professional Software Client
Information Manager) is a full-featured customer
tracking system designed specially for software
developers. Pro SCIM provides a tightly integrated
system for customer tracking, support logging, help
desk management, licensing and more. Single user and
network versions are available.



SPECIFICATIONS:

Standard Microsoft Outlook style interface

Written with Delphi using native components

High capacity, high performance multi-user databases


Client/server options available for larger networks


Import/Export in 18 different data formats

Y2K compliant



KEY FEATURES AND BENEFITS:

ProSCIM will help you track your client information,
sales, key generation and support incidents in a
simple yet thorough way. The features and benefits are
listed below...


TRACKING FEATURES:

Tracking of client purchases

Tracking of Support Incidents

Tracking of emails sent to client through ProSCIM

Unlimited notes section for each entry (Customer,
Products, Licenses and Support)

Custom reports and integrated full text search of
HelpDesk database



OTHER FEATURES:

Multiple-user security options available

Product Database with version history list

Help desk "knowledgebase"

Automatically create help desk items from support
calls

Separate prospects database, instantly convert
contacts/prospects into customers

Integrated email capability built into ProSCIM

SMTP/MAPI support

Armadillo Certificates support

Armadillo Software Protection Key Generation
support



CLIENT/SERVER SPECIFICATIONS:

Advantage Database Server v7 by Extended Systems,
Inc.

Pricing is based on concurrent users, not per
seat

You receive a separate and distinct license for the
Advantage Database Server, in addition to your license
of ProSCIM

Available for Windows NT based systems as well as
Netware

True Client/Server which rivals the performance of MS
SQL Server

If you already own/license Advantage Database Server
v7, it will work with ProSCIM



VERSIONS AVAILABLE:

Standard - No Armadillo Support

Professional - With Armadillo Support

Both versions are available as Single User, File
Shared Multi-User and Client/Server Multi-User
access

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