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Skymol Communicator Live Chat Software
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Version
3.0
Skymol Communicator is a web-based customer service and
live chat, live help system using Voice, Video, Text
Chat communication forms on your web site.
Skymol offers SaaS (Software-as-a-Service) live chat
software, help desk software for online sales and
customer service. Our on-demand solution establishes a
powerful communications interface, creating a live
real-time voice,video chat connection between an agent
and a web site visitor. It is easy to use with no
software downloads or without setting any hardware
equipments (except webcams and headsets).
It lets you talk live in voice, voice/video, and chat
of course with your customers and web site visitors
from anywhere in the world so you can build a personal
relationship with them with no phone costs.
Using Skymol Communicator with a Call to Action in the
Live Voice & Video Engage proactive invitation, you can
increase sales, reduce operating costs as well as
enhance the overall online experience of your
customers. Select a visitor in the real-time monitoring
interface and send the invitation manually.
Key features of Skymol Communicator are the following:
Real time Voice chat, Video chat; Increased video
picture (300 pixels X 300 pixels); Real-time Site
Monitoring, Proactive Chat (Live Voice, Video Engage),
Voicemail and Videomail (If your agents are offline,
your customers can leave them voice or voice and video
mail or text message instead.); Push Page; File
Transfer; Call and Chat Transfer; Audio and Video
Messages while on hold (Target your customers with
field specific audio and video messages. Show them your
new products, services, business related information,
etc.); Voice and Video Record; Email Transcripts; View
and Search past Chats and Voice, Video Conversations;
Usage Reports; 256-bit SSL Enrcyption, Customizable
Skin, Reliable technology, etc.
You can try a fully-featured Business Edition account
with your own web site for 7 days with no obligation to
purchase. Try for Free!
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