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Professional Software Client Information Manager
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Version
1.0.1
ProSCIM (Professional Software Client
Information Manager) is a full-featured customer
tracking system designed specially for software
developers. Pro SCIM provides a tightly integrated
system for customer tracking, support logging, help
desk management, licensing and more. Single user and
network versions are available.
SPECIFICATIONS:
Standard Microsoft Outlook style interface
Written with Delphi using native components
High capacity, high performance multi-user databases
Client/server options available for larger networks
Import/Export in 18 different data formats
Y2K compliant
KEY FEATURES AND BENEFITS:
ProSCIM will help you track your client information,
sales, key generation and support incidents in a
simple yet thorough way. The features and benefits are
listed below...
TRACKING FEATURES:
Tracking of client purchases
Tracking of Support Incidents
Tracking of emails sent to client through ProSCIM
Unlimited notes section for each entry (Customer,
Products, Licenses and Support)
Custom reports and integrated full text search of
HelpDesk database
OTHER FEATURES:
Multiple-user security options available
Product Database with version history list
Help desk "knowledgebase"
Automatically create help desk items from support
calls
Separate prospects database, instantly convert
contacts/prospects into customers
Integrated email capability built into ProSCIM
SMTP/MAPI support
Armadillo Certificates support
Armadillo Software Protection Key Generation
support
CLIENT/SERVER SPECIFICATIONS:
Advantage Database Server v7 by Extended Systems,
Inc.
Pricing is based on concurrent users, not per
seat
You receive a separate and distinct license for the
Advantage Database Server, in addition to your license
of ProSCIM
Available for Windows NT based systems as well as
Netware
True Client/Server which rivals the performance of MS
SQL Server
If you already own/license Advantage Database Server
v7, it will work with ProSCIM
VERSIONS AVAILABLE:
Standard - No Armadillo Support
Professional - With Armadillo Support
Both versions are available as Single User, File
Shared Multi-User and Client/Server Multi-User
access
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